Terms of service

What iyawt is

iyawt keeps private video messages you record and delivers each one to the person you chose, only after the safety steps described on the safety page. It is not a will, not legal advice, and not a substitute for either.

Where iyawt is available

Plans are available to people who live in the United States or Canada, with a billing address there. We plan to welcome more countries later. Anyone can record for free; a plan bought with a billing address elsewhere is cancelled and refunded in full.

Your messages are yours

• You own everything you record. We hold it for one purpose: delivering it as you asked.
• You can record new messages and change who receives each one at any time while you're checking in.
• You can close your account at any time. There's a 30-day window to change your mind; after that the key that unlocks your messages is destroyed and they are erased. Before you close it you can download a copy of your messages from Account › Download my messages (a ZIP file with each video and a list of who it's for; the download link works for 7 days), and you still can during the 30 days.

What we promise

• Nothing is delivered on a single missed check-in. The full sequence runs first, and one tap from you stops it.
• A missed payment never sends your messages, and never deletes them without months of notice.
• If iyawt ever closes, you'll get 90 days' notice, a full export, and the choice to send your messages early.

What you agree to

• You're at least 18 and recording messages you have the right to record.
• You'll follow the acceptable use policy: no harassment, threats or unlawful content.
• Your check-in rhythm, trusted contact and recipients are your choices; keep them current.
• Prices are in US dollars and don't include tax. Where it applies, sales tax, GST or HST is added at checkout from your billing address and shown on your receipt.
• Payments aren't refundable, except at our discretion when something went wrong on our side. Cancelling stops renewal at the end of the period you've paid for. See the refunds and cancellation policy.

Your delivery plan is your instruction

The recipients you choose for each message, your check-in rhythm and your trusted contact are your instruction to us about who receives your messages and when. We follow it; we don't decide releases ourselves.

When we may withhold or delay a delivery

We may withhold or delay delivering a message for safety, because of a legal requirement or legal process, when the circumstances of a release or a missed check-in are disputed, or when a message breaks the acceptable use policy. This needs two people at iyawt to approve and is logged.

Not insurance

iyawt is a delivery service. No refund, credit or payment ever depends on what happens to anyone.

Limits

We work hard to deliver every message, and we publish the process we follow. We can't guarantee an email will be opened, or that a recipient's address is still right years from now; you can update recipients any time. Our liability is limited to what you paid us in the last twelve months, and we are not liable for indirect, consequential or emotional damages, to the extent the law allows.

Changes

If these terms change in a way that matters, we'll email you first and give you time to leave with your messages.